IT support that’s actually local.
Columbus-based, flat-rate, zero call centers. Same technician, every time, since 2006.
The IT solutions & services we offer.
Over the years, we have created a catalog of the most necessary managed IT services for small to midsize businesses. The Bright Edge Solutions services list is comprehensive, but not bloated. We only offer you what you need and allow you to make the no-pressure final call.
Proactive Planning
Proactive planning to prevent data disasters & wicked fast recovery services should catastrophe occur.
Cybersecurity & Threat Defense
Cybersecurity that doesn’t sleep: ransomware defense, next-gen endpoint protection, and real-time threat detection built for the way modern attacks actually work.
Mobile Device Management & Integration
Complete integration of smartphones, tablets & other mobile devices into your office’s network system.
Cloud Communication
Scalable Cloud communication capabilities & voice/data solutions for small to midsize businesses.
Networking & Wireless Design
LAN, WLAN & VPN network services, including design, support, security, training & complete implementation.
24/7 Network Monitoring
Constant surveillance of network performance to minimize down time & maximize responsiveness.
Hardware & Software Procurement
Full analysis of all IT software & hardware to ensure technology is up to date & no resources are being wasted.
Data Backup & Disaster Recovery
Microsoft 365 and Google Workspace (G Suite) backup and recovery.
Virtual Chief Information Officer (vCIO)
vCIO: The catalyst for successful small business IT. Get strategic guidance on how to capitalize the way your office uses technology on a daily basis.
You’ll know who you’re calling.
Call a national IT firm and you’ll explain your setup from scratch every single time. Different rep, different ticket, same frustrating experience.
Bright Edge works differently. We’re a Columbus operation, founded here in 2006, and our clients tend to work with the same technician over and over. That person knows your network, your software, your office, and yes, which conference room printer is always acting up. That kind of familiarity isn’t a nice perk. It’s what makes IT support actually work.
We carry the same enterprise tools the big firms use. Next-gen endpoint protection, enterprise firewalls, Microsoft 365 management, around-the-clock monitoring. The difference is we price it for a 12-person company, not a 1,200-person one.
Managed IT services.
Fully Managed IT Services
This plan is for the organization that wants to mitigate all security risks, lapses in networking communication & digital resource waste. It also includes unlimited remote and on-site support, backup/disaster recovery services, priority status & more.
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Patch & Protect
Perfect for the small business that just needs routine bug fixes, cyber security protection services & 24/7 network monitoring.
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Personalized IT Solutions
In need of an a-la-carte service? We can make that happen, as well! Choose from our list of services & we will assist you with a custom, project-based solution.
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“We love Bright Edge Solutions!”