Privacy Policy

Who we are

Our website address is: https://www.brightedgesolutions.com.

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Bright Edge Solutions 10DLC Privacy Policy

Bright Edge Solutions, LLC. is committed to protecting your privacy. This 10DLC Privacy Policy (“Policy”), (collectively “Bright Edge Solutions”, “us”, “we”, “our”) explains our privacy practices concerning the use of 10DLC (10-Digit Long Code) numbers to send and receive text messages and provides information on how and why we use these numbers to communicate with you.

USE OF 10DLC NUMBERS

When you consent to receive text messages from us via 10DLC, we may collect certain information including your phone number, message content, and any other information you provide during our communications.

OPT-IN PROCEDURES

Currently, the only method for opting in to receive text messages is by our team asking for your consent directly. We do not use automated systems for this purpose. Your consent will be recorded at the time of agreement, ensuring that all text messages you receive from us are based on your explicit permission.

PURPOSE OF DATA USE

The information collected through 10DLC messaging will be used for the following purposes:

  • Sending you updates, notifications, and messages personally generated by our team.
  • Responding to your inquiries and providing customer support.
  • Improving our services and enhancing your customer experience.
  • Data Security

We are committed to ensuring the security of your personal information. All data collected through 10DLC messaging is encrypted and stored securely. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

OPT-OUT

You have the right to opt out of receiving text messages from us at any time. To opt out, reply “STOP” to any message you receive, or contact our customer support team. Once you opt out, you will no longer receive text messages from our 10DLC numbers.

DATA RETENTION

We will retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

THIRD-PARTY SHARING

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy or with your consent. We may share your information with trusted service providers who assist us in operating our 10DLC messaging service, provided they agree to keep your information confidential and secure.

UPDATES TO THIS NOTICE

We may update this Policy from time to time in response to changing legal, technical, or business developments. If we change our Notice, we will post those changes on this page in addition to updating the “Last Updated” date at the top of this webpage. We encourage you to review this Policy regularly to stay informed of the latest modifications.

CONTACT US

If you have any questions, comments or concerns about this Notice, please email us at info@brightedgesolutions.com. Or, you can write to us at:
Bright Edge Solutions, LLC
Attn: Privacy Team
285 N. State St. #201
Westerville, OH 43081

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