Services
Columbus Ohio small business IT support.
Bright Edge Solutions offers its clients a comprehensive catalog of managed technology services. As a Managed Service Provider (MSP), we watch over our clients’ networks 24/7 and work to resolve issues before they result in lost productivity.
We get it. We’re a small business, too. So we fully understand what a small lapse in technical support can mean. Bright Edge also knows what a data disaster or meltdown could mean for your future. This is why we take such a personalized approach with our clients. Our team learns your concerns and addresses them proactively, mitigating risk and optimizing performance.
Professional IT management.
Whether you’re a small operation with 10 devices or a larger company with over 100 employees, our comprehensive list of outsourced IT solutions is specifically designed to address the primary security and technical concerns of your business. We manage as much of your IT (or as little) as you need.
Our current list of services includes, but is certainly not limited to:
- End User Helpdesk
- Firewall Management and Managed Detection and Response (MDR)
- Disaster Recovery & Data Backup
- Remote and On-Site Assistance
- LAN, WLAN & VPN Networking Services
- 24/7 Network Monitoring
- Microsoft 365/Google Workspace (G Suite) Backup and Recovery
- IT Audit Services
- Hardware and Software Procurement
- Vendor Management
- Microsoft 365 and Google Workspace (G Suite) Migrations
- Star2Star VoIP and Voice/Data Management
- Asset Management (ITAM)
- AI Risk and App Vetting
- vCIO
“Paul and his team are super resourceful and timely in their responses. Bright Edge Solutions has been my go to IT services firm for the last 5 years.”
Managed IT services & plans.
As mentioned above, Bright Edge Solutions is in the game of offering everything you need – or as little as you need. This is why we have carefully designed two managed IT service packages. We’ll guide you along this decision, but ultimately it is your call! Take a look at our plans & see which best measures up to your requirements:
Fully Managed IT
- Complete Outsourced IT Management
- Unlimited Remote and On-Site Support
- Discounted Project Rates
- Priority Service Status
- Microsoft 365 and Google Workspace (G Suite) Backup and Recovery
- vCIO
Fully Managed requires a minimum of 10 users.
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Patch and Protect
- 24/7 Network Monitoring
- Patch Management
- Proactive Maintenance
- Advanced Managed Detection and Response (MDR)
vCIO services.
vCIO, also known as Virtual Chief Information Officer and Virtual CIO, is the latest addition to our catalog of IT services specialized for small to midsize businesses. Not to be confused with a tactical service, vCIO lessens the stress of overseeing IT in-house for a fraction of the cost. Your business benefits from the unparalleled industry expertise on all aspects of your IT from budgeting to tech strategization. vCIOs provide insight on which evolving technology is the best investment for your business and how to help existing systems work cohesively with newly added platforms. If there’s a better, more efficient way to integrate technology into your daily operations, we will find it.
Vendor management.
Bright Edge is here to relieve you of logistical headaches. By offloading your vendor management duties, you no longer have to waste time on the phone with internet and phone providers, comparing and contrasting every plan out there. We do that for you. You no longer have to watch over the shoulder of technician as they install a new piece of technology in your office. We do that for you. You no longer have to schedule product demos. We do that for you. Bright Edge makes changing providers easy and we make moving locations simple!